Privacy Policy

1. Introduction

Welcome to Space9 Interiors ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Request a consultation
• Use our estimate calculator
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include:

• Full name
• Email address
• Phone number
• Property details (type, location, size)
• Budget information
• Service preferences
• Project requirements and notes

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide interior design services, consultations, and project estimates
• Communication: To respond to your inquiries and send you relevant information about our services
• Project Management: To understand your requirements and deliver customized interior design solutions
• Improvement: To improve our website, services, and customer experience
• Marketing: To send you promotional materials and updates (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard practices:

• Encrypted data transmission (HTTPS/SSL)
• Secure cloud storage with Airtable
• Access controls and authentication
• Regular security audits and updates
• Rate limiting to prevent abuse

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., Airtable for data storage, Resend for email communications)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to sharing your information

6. Third-Party Services

Our website uses the following third-party services:

• Airtable: For secure data storage and management
• Resend: For sending transactional emails
• Cloudflare: For website hosting, security, and performance

These services have their own privacy policies. We encourage you to review their privacy practices.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a structured format
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at info@space9interiors.com or call us at +91-9187096699.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Typical retention periods:

• Contact form inquiries: 2 years
• Consultation requests: 3 years
• Project estimates and client data: 5 years (for active/completed projects)
• Marketing communications: Until you unsubscribe

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.