Terms of Service

1. Agreement to Terms

Welcome to Space9 Interiors. These Terms of Service ("Terms") govern your access to and use of our website, services, and any content provided by Space9 Interiors ("we," "our," or "us").

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Services Description

Space9 Interiors provides interior design and decoration services, including but not limited to:

• Residential interior design (complete home interiors, living rooms, bedrooms, kitchens, bathrooms)
• Commercial interior design (offices, retail spaces)
• Modular furniture and fittings
• Space planning and 3D visualization
• Project management and execution
• Consultation services

Service availability, scope, and pricing may vary based on project requirements, location, and other factors.

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information when using our contact forms, consultation requests, or estimate calculator. You are responsible for maintaining the accuracy of this information.

3.2 Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose or to solicit unlawful activity
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Transmit viruses, malware, or any harmful code
• Use automated systems (bots, scrapers) to access our website without permission
• Violate any applicable laws or regulations
• Infringe on intellectual property rights

3.3 Rate Limiting

Our services implement rate limiting (maximum 10 requests per 15 minutes per IP address) to prevent abuse. Excessive requests may result in temporary or permanent blocking of access.

4. Project Engagement and Contracts

4.1 Consultation and Estimates

Estimates provided through our website are approximate and for informational purposes only. Final project costs will be determined after a detailed consultation, site visit, and formal quotation.

4.2 Project Agreements

All projects require a separate written agreement detailing:

• Scope of work and deliverables
• Project timeline and milestones
• Pricing and payment terms
• Warranties and guarantees
• Change order procedures
• Termination clauses

4.3 Payment Terms

Standard payment terms (subject to project-specific agreements):

• Initial deposit: 30-40% upon project confirmation
• Interim payments: Based on project milestones
• Final payment: Upon project completion and handover

Payment methods, schedules, and terms will be specified in individual project agreements.

4.4 Cancellation and Refunds

Cancellation policies and refund terms will be outlined in individual project agreements. Generally, deposits are non-refundable once work has commenced.

5. Intellectual Property

5.1 Our Content

All content on this website, including but not limited to text, graphics, logos, images, designs, and software, is the property of Space9 Interiors or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Design Rights

Original design concepts, drawings, and 3D visualizations created by Space9 Interiors remain our intellectual property until full payment is received. Upon full payment, clients receive a license to use the designs for the specific project.

5.3 Portfolio Use

We reserve the right to photograph completed projects and use them in our portfolio, marketing materials, and website, unless otherwise agreed in writing with the client.

6. Warranties and Disclaimers

6.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner. Specific warranties for materials, products, and workmanship will be detailed in project agreements.

6.2 Website Disclaimer

Our website and online tools (including the estimate calculator) are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our website will be uninterrupted, secure, or error-free
• Estimates or information provided will be completely accurate
• Defects will be corrected immediately
• The website is free from viruses or harmful components

6.3 Third-Party Products

When we source third-party products or materials, warranties are typically provided by the manufacturers. We will assist in warranty claims but are not responsible for manufacturer defects.

7. Limitation of Liability

To the maximum extent permitted by law, Space9 Interiors shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Damages resulting from delays, cancellations, or changes beyond our control
• Damages caused by third-party products, materials, or services
• Issues arising from client-provided information, materials, or decisions

Our total liability for any claims related to our services shall not exceed the amount paid by the client for the specific project.

8. Indemnification

You agree to indemnify, defend, and hold harmless Space9 Interiors, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any rights of a third party
• Your use of our services
• False or misleading information you provide

9. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, wars, strikes, pandemics, government regulations, material shortages, or technical failures.

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

11.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Nellore, Andhra Pradesh, India.

11.3 Dispute Resolution Process

Before initiating legal proceedings, parties agree to attempt to resolve disputes through:

1. Direct negotiation between parties
2. Mediation (if negotiation fails)
3. Arbitration or litigation (as a last resort)

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Space9 Interiors regarding the use of our website and services.

14. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

15. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.